Automotive Excellence Since 1956
11982 US Highway 431, Guntersville, AL 35976
See us Monday-Saturday 7:30AM - 6:00PM
Sales: 866-842-9504   Service: 866-576-4210
303 Reviews Found
Average Rating: 4.8 / 5 *
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              Customer Reviews

              At Bob Hembree Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.
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              Posted 5 days ago

              Confirmed Service Customer Confirmed Service Customer

              Service was fast, courteous, and effective.

              Service was fast, courteous, and effective.

              GUNTERSVILLE, AL

              Business Response
              Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
              Feb 23, 2015 
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              Posted 5 days ago

              Confirmed Sales Customer Confirmed Sales Customer

              Very friendly salesman and staff. Clean...

              Very friendly salesman and staff. Clean and organized showroom. Car displayed very well. Owner introduced himself and was very friendly.

              JACKSONVILLE, AL

              Business Response
              We're happy to know that you had such a positive experience while visiting our dealership and would like to thank you for giving us this fantastic feedback. We hope to see you stop by again soon. Thanks again, Thomas!
              Feb 23, 2015 
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              Posted 7 days ago

              Confirmed Service Customer Confirmed Service Customer

              they are perfect

              They are perfect

              BOAZ, AL

              Business Response
              We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Bob Hembree Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
              Feb 21, 2015 
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              Posted 7 days ago

              Confirmed Service Customer Confirmed Service Customer

              They took me without an appointment and...

              They took me without an appointment and the service was completed in 1 and 1/2 hours, which worked well for me.

              ARAB, AL

              Business Response
              We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Bob Hembree Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
              Feb 21, 2015 
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              Posted 7 days ago

              Confirmed Service Customer Confirmed Service Customer

              There was some confusion about the...

              There was some confusion about the nature of the repair. The service department could use some improvement on their public relations. Otherwise, everything else was good.

              GUNTERSVILLE, AL

              Business Response
              Paul, thank you for this information. We appreciate your business and will be sure to share your comments with our team. We hope to see you in the future, and please don't hesitate to contact us to discuss your comments in greater detail. Thanks again.
              Feb 20, 2015 
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              Posted 9 days ago

              Confirmed Service Customer Confirmed Service Customer

              Great service and personnel!

              Great service and personnel!

              GUNTERSVILLE, AL

              Business Response
              We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Bob Hembree Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
              Feb 19, 2015 
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              Posted 10 days ago

              Confirmed Service Customer Confirmed Service Customer

              excellent timely service

              Excellent timely service

              NEW HOPE, AL

              Business Response
              We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Bob Hembree Chevrolet team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
              Feb 18, 2015 
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              Posted 11 days ago

              Confirmed Sales Customer Confirmed Sales Customer

              It was the greatest experience I have...

              It was the greatest experience I have ever had purchasing a vehicle. The salesman made me feel right at home and he did not pressure me.

              PAINT ROCK, AL

              Business Response
              Thanks for taking time out of your day to tell us about your excellent experience. We're proud to know that our team treated you so well and look forward to seeing you again in the future.
              Feb 17, 2015 
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              Posted 14 days ago

              Confirmed Service Customer Confirmed Service Customer

              Dropped in at 7:15 for service and was...

              Dropped in at 7:15 for service and was out by 8:20. Had a comfortabe place to sit, have a fresh cup of coffee and watch TV.

              GUNTERSVILLE, AL

              Business Response
              It's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment.
              Feb 14, 2015 
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              Posted 15 days ago

              Confirmed Service Customer Confirmed Service Customer

              allways nice and helpful

              Allways nice and helpful

              ATTALLA, AL

              Business Response
              Thank you for the positive feedback!
              Feb 13, 2015 
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              Posted 15 days ago

              Confirmed Service Customer Confirmed Service Customer

              Prompt and friendly service!!

              Prompt and friendly service!!

              ALBERTVILLE, AL

              Business Response
              It's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment.
              Feb 13, 2015 
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              Posted 16 days ago

              Confirmed Service Customer Confirmed Service Customer

              took 2 hoursfor oil change and tire...

              Took 2 hoursfor oil change and tire rotation

              GUNTERSVILLE, AL

              Business Response
              Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.
              Feb 12, 2015 
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              Posted 16 days ago

              Confirmed Service Customer Confirmed Service Customer

              I had my oil changed. My service light...

              I had my oil changed. My service light has been on for a couple of months now. I mentioned it to them. They checked and said it was an old code and reset it, yet when I pulled out of the dealership it was on.

              ALBERTVILLE, AL

              Business Response
              Judy, thank you for this information. We appreciate your business and will be sure to share your comments with our team. We hope to see you in the future, and please don't hesitate to contact us to discuss your comments in greater detail. Thanks again.
              Feb 12, 2015 
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              Posted 17 days ago

              Confirmed Service Customer Confirmed Service Customer

              Great Work!

              Great Work!

              GUNTERSVILLE, AL

              Business Response
              It's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment.
              Feb 11, 2015 
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              Posted 18 days ago

              Confirmed Service Customer Confirmed Service Customer

              Service department was very nice. Adam...

              Service department was very nice. Adam always does a great job on my car with lots of problems. I was VERY surprised to not be charged for the additional repairs. Also, I was very happy to be given a loaner to drive while the repairs were done.

              ALBERTVILLE, AL

              Business Response
              It's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment.
              Feb 11, 2015 
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              Posted 19 days ago

              Confirmed Service Customer Confirmed Service Customer

              Very friendly service.

              Very friendly service.

              GRANT, AL

              Business Response
              It is such a pleasure to hear that our staff made a great impression on you. Thank you for taking the time to give us your feedback and feel free to call us with any questions.
              Feb 11, 2015 
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              Posted 21 days ago

              Confirmed Service Customer Confirmed Service Customer

              Very clean !!

              Very clean !!

              ALBERTVILLE, AL

              Business Response
              Thanks for the great feedback! We're glad you enjoyed your visit and we'll be happy to help in the future.
              Feb 08, 2015 
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              Posted 22 days ago

              Confirmed Service Customer Confirmed Service Customer

              Always prompt service and excelent work.

              Always prompt service and excelent work.

              WOODVILLE, AL

              Business Response
              Thank you for the positive feedback!
              Feb 08, 2015 
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              Posted 22 days ago

              Confirmed Service Customer Confirmed Service Customer

              I love my dealership. Friendly and...

              I love my dealership. Friendly and efficient.

              ALBERTVILLE, AL

              Business Response
              Thank you for taking the time to share your feedback. We appreciate the time it took for you to give us this feedback. At Bob Hembree Chevrolet, we value our customers and we look forward to seeing you on your next visit.
              Feb 08, 2015 
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              Posted 22 days ago

              Confirmed Service Customer Confirmed Service Customer

              Everything seemed fine and personnel...

              Everything seemed fine and personnel were very nice until after I got my car home. The key would not come out of the ignition. Called the service department they talked with someone else I tried what they said and they told me the car would have to go back to the service department. My daughter got on the phone with the service lady and told her she did not want me driving the car back to Hembree. The service lady finelly agreed to send someone out to take the car back to the shop. There was a problem with how the recall was fixed. They had the car back in just over an hour. I was very impressed with the men that came to get the car and that it was repaired so rapidly and returned to me. I know mistakes happen so I am not real upset about anything but having to drive the car back to the service department. Once that was settled I was fine.

              GUNTERSVILLE, AL

              Business Response
              Your kind words are much appreciated! Thanks for the review and have fun driving your vehicle.
              Feb 10, 2015 
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